MCKINNEY CONTACT INFORMATION

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MCKINNEY TEXAS CONTACT INFORMATION

Contact Information and City Services

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Welcome To Your New Hometown
(updated 05/16/2008 )

 

Community Profile

Cable

Gas & Electricity

Telephone

Revenue & Collections & Water

Garbage Collection

Recycle Center

Licenses & Permits

Mayor & City Council

Public Information

Health Care

Social Services

Other Organizations

Telephone Directory

Taxes

Pets

McKinney 2006 and Beyond: Our Goals

  • Preservation of Our Historic Downtown

  • Economic Vitality for a Sustainable Community

  • Attractive Hometown

  • More Entertainment Venues and Amenities

  • First Class Services - Financially Sound City

City of McKinney: Our Core Businesses

  • Provide Essential Utility Services for Daily Living

  • Protect People and Property - Making a Safe Community

  • Respond to Emergency Situations

  • Manage Traffic Flow and Road Systems

  • Manage McKinney's Future Development

  • Provide Leisure and Recreational Opportunities

  • Support Economic Expansion

  • Preserve the "McKinney Character" - Our Heritage

  • Serve as a Community Information and Resource Center

McKinney City Hall
http://www.mckinneytexas.org
Address: 222 N. Tennessee, McKinney, Texas 75069

Mailing Address: PO Box 517, McKinney, Texas 75070
972-547-7500
8 a.m. to 5 p.m.
Monday through Friday

Emergency Telephone Number
Police/Fire/Ambulance - 9-1-1

Non-Emergency Telephone Number
Police/Fire/Ambulance - 972-547-7600

Community Profile
Incorporated on March 16, 1848, McKinney is the county seat of Collin County. The City was named after Collin McKinney, a pioneer, land surveyor and Texas lawmaker who helped draft and signed the Texas Declaration of Independence.

  • Land Area of McKinney: 59.52 sq. mi.

  • Population (estimated): 65,659

  • Form of Government: Council-Manager

  • Council members: 7

  • Employees: 488.6

  • Fire Stations: 4

  • Fire Fighters: 84

  • Police Stations: 1

  • Certified Police Officers: 77

  • Certified City Marshals: 2

  • Water System customers: 21,715

  • Daily Average Consumption: 14.89 millions of gallons

  • Public Library: 1

  • Volumes: 64,450

  • Parks: 20

  • Total Parks acreage: 975

  • Golf courses (public and private): 8

  • Recreation Centers: 3

  • Swimming pools: 3

  • Tennis Courts: 2

  • Soccer fields: 1

  • Boxing gym: 1

  • Municipal Airport: 1

  • City owned Airport acreage: 583

  • Runway length: 7,001 feet

  • Hangars: 100

Cable
For cable television service in McKinney, call Comcast Cable at 972-445-5555.

Electricity
Residential electricity providers are:

  • ACN Energy, Inc. 1-800-348-6496

  • Cirro Corp. 1-866-MY-CIRRO

  • CPL Retail Energy 1-866-322-5563

  • Energy America 1-888-305-3828

  • Entergy Solutions Ltd. 1-866-368-3749

  • First Choice Power, Inc. 1-866-4-MYCHOICE

  • GEXA Energy 1-866-961-9399

  • New Power Company 1-800-NEW-POWER

  • Reliant Energy 1-800-R-Energy

  • TXU Energy Inc. 1-877-460-7066

  • WTU Retail Energy 1-866-322-5563

For more information about electricity deregulation, please call the Public Utility Commission at 1-866-PWR-4-TEX

To log complaints with Public Utility Commission regarding electrical service, call 1-888-782-8477.

Gas
Your service provider may vary, according to your location:

  • TXU Utilities 800-242-9113

  • CoServ 800-274-4014

Taxes
Residents in McKinney pay the following property taxes, all for $100 of assessed value:

City

0.598000

McKinney ISD

1.980000

Collin County

0.250000

Collin County Community College

0.091932

Total Tax Rate per $100

2.919932

 

Telephone
Your service provider may vary, according to your location. To order new telephone service, move or change existing service at your home, call Southwestern Bell at 800-464-7928. To request service from CoServ, call 800-274-4014.

Revenue & Collections
222 N. Tennessee
972-547-7550
Hours: 8 a.m. to 5 p.m.

Water customers will be billed monthly, depending on billing cycle. Bills can be paid in person 8 a.m. to 5 p.m. Monday through Friday at 222 N. Tennessee. Credit card payments may also be made by telephone.   Payment may also be made in the after-hours drop box. In addition, payments may be mailed in to:

  • PO Box 8000

  • McKinney, Texas 75070

Direct deposit payments may be made by completing the appropriate forms in person or by mail. Please call for forms to 972-547-7550. Payments received after 5 p.m. on the due date will incur a 10% penalty.

To begin service, customer will pay a $55 due when water/sewer service is set up. The actual deposit is $40, and there is a $15 non-refundable service fee. The $40 deposit is applied to final bills at the termination of any account.

You may come into the office and fill out an application and post your deposit.

You may request an application be faxed to you with your deposit billed on the first monthly water bill or you may pay your deposit by telephone with a credit card. (The City accepts Visa and Mastercard.) An application can be mailed to you upon request with the same options for paying your deposit as above.

Garbage Collection
Regular garbage, recyclables and brush are picked up weekly by a City contractor, IESI. The monthly cost is $11.93 plus tax of 98 cents. You may request additional RGRs for a $5.20 monthly charge.

The IESI telephone number is 972-562-9844. The City Sanitation Division telephone number is 972-547-7385.

Holiday garbage collection is scheduled as follows:

For holidays on Monday or Tuesday collection days, residential pick-up will be on the Saturday prior to the holiday. For holidays on Wednesday, Thursday or Friday, residential pickup will be on the Saturday following the holiday.

Recycle Center
In addition to curbside recycling, the McKinney Recycle Center, 721 Anderson St., is open 8:30 a.m. to 12:30 p.m. Saturdays. That telephone number is 972-562-9844.

Licenses & Permits
Vehicle registration is obtained through the Collin County Tax Assessor-Collector, 1800 N. Graves, at 972-547-5020.

Driver's License is obtained through the Texas Department of Public Safety, 194 Industrial Blvd, 972-542-6342.

The City requires permits for the following:

  • alarm permits (call 972-547-7550)

(The permits needed below can be obtained by calling the Inspection/Permit Division, 308 N. Tennessee, 972-547-7450.)

  • additions and remodeling to residential and

  • commercial structures

  • electrical, plumbing or mechanical work

  • water and sewer work

  • all signs

  • fences

  • swimming pools or spa (constructions)

  • swimming pools (operational) 972-547-7440

  • roof reconstruction

  • garages, storage sheds and barns

  • lawn sprinklers

  • door-to-door vendors

  • garage sales

  • food service 972-547-7448

Mayor & City Council
The McKinney City Council is composed of the Mayor and six City Council members. Four of the Council members are required to live in districts, and are elected by district residents only. The Mayor and three other council members are elected by the entire city.

Responsibilities
City Council is responsible for establishing City policies, considering City resolutions and ordinances, appointing citizens to all City boards and commissions, approving or rejecting zoning changes and accepting or amending the annual budget as presented by the City Manager.

Meetings
Council meets at City Hall, 222 N. Tennessee, in:

  • Worksession - 5:30 p.m., Mondays before the first and third Tuesdays of the month.

  • Regular Meeting - 6:30 p.m., First and Third Tuesdays of the month.

  • Special Worksession - 5:30 p.m., Monday before the fourth Tuesday of the month.

Agendas are posted on the website at www.mckinneytexas.org and listed on McKinney6, AT&T Cable Channel 6. For information about Council meetings, please call the City Secretary at 972-547-7505.

City Council members

To send an email to all City Council members, please use this email address: citycouncil@mckinneytexas.org. Individual emails are listed below.
 

Parks and Recreation Administrative Offices
1550D South College
972-547-7480
Hours: 8 a.m. to 5 p.m.
Monday through Friday

Community Center
972-542-0046
2001 S. Central Expressway
Hours: 10 a.m. to 9 p.m. Monday-Thursday
           10 a.m. to 6 p.m. Fridays and Saturdays
           Closed Sunday

Recreation Center at Old Settler's Park
972-542-5014
1201 E. Louisiana St.
Hours: 2 p.m. to 7 p.m. Monday-Friday
          10 a.m. to 6 p.m. Saturdays

Oak Hollow Municipal Golf Course
972-562-0670
3005 N. McDonald St.
Hours: Weekday 7 a.m. to 7 p.m. Call 1 day before.
          Weekends 6:30 a.m. to 7 p.m. Call by 7 a.m.

McKinney Senior Activity Center (opens by summer 2002)
972-547-7480
1400 South College
Hours: 9 a.m. to 5 p.m. Mondays through Fridays
      Noon to 5 p.m. Saturdays
      Closed Sundays

Barney & Me Boxing Gym
972-542-8389
1207 E Louisiana
Hours       4:30-9 p.m. Mondays through Fridays

Public Information
The City of McKinney encourages information from citizens. To foster communication, the City has numerous communication tools in place:

  • McKinney City News is published as a full-page advertisement the first Friday of every month in the McKinney Courier Gazette and the McKinney Messenger. The contents of the newsletter are also published on the City's website.

  • McKinney City Times is published every other month and sent to water customers in their bills.

  • The website is found at mckinneytexas.org

  • McKinney6 is the City's cable access channel, available on AT&T Cable Channel 6.

Health Care

  • North Central Medical Center, SH 121 and U.S. 75, 972-547-8000

  • Westpark Campus, 130 S. Central Expressway, 972-548-9382

  • Senior Health Center of McKinney, 1444 N. Central Expressway, 972-529-6057

  • Rural Healthcare Clinic of McKinney, 1720 N. McDonald, Suite 111b, 972-548-2280

Social Services

Collin County Committee on Aging

  • C-CART provides transportation for a small fee to senior citizens in Collin County. 972-562-6996

  • Meals On Wheels is available for residents of McKinney who are homebound and do not have anyone available to make them a noontime meal. 972-562-6996

Food Stamps & Medicaid Services

Texas Department of Human Services
901 N. McDonald St.
McKinney, TX 75069
972-562-5832

Social Security
2414 W. University (US 380) Suite 115
McKinney , TX 75071
972-562-1055

Other Organizations

Collin County
210 South McDonald
McKinney, Texas 75069
972-548-4100

Employment

Texas Workforce Commission
1713 W. Louisiana St.
972-542-3381

Post Offices
550 N. Central Expressway
&
FM Road 545
800-275-8777

McKinney Independent School District Administration Offices
1 Duvall St.
metro 469-742-4000

McKinney Chamber of Commerce

1650 W. Virginia Ste 110

972-542-0163

McKinney Convention & Visitors Bureau
116 N. Tennessee
Suite 200
metro 214-544-1407

McKinney Economic Development Corp.
321 N. Central Expressway, Suite 200
McKinney, Texas 75070
Phone: 972-562-5430

McKinney Community Development Corp.
116 N. Tennessee
Suite 200
metro 214-544-0296

Property Taxes
Collin County Central Appraisal District
2404 K Avenue
Plano, TX 75074-5911
metro 972-578-5200

Annual Events
The McKinney Convention & Visitors Bureau maintains the "McKinney Dining and Lodging Guide," an extensive list of McKinney motels, bed and breakfasts, and restaurants. The "Guide to a Texas Treasure" provides information on attractions and events, along with a walk/ride tour of historic districts.

McKinney Art & Jazz Festival
(formerly MayFair)

Historic Downtown McKinney
Second Weekend in May
 

Forever Free Car Show & CASI Chili Cook-off
Towne Lake Park, 1401 Wilson Creek Parkway
Saturday prior to July 4

Forever Free Fireworks
Collin County Youth Park, on County Road 166
July 4
214-544-0500

Wild West Fest (formerly Harvestfest)
Fourth weekend in September
 

Candlelight at Chestnut Square
Chestnut Square Historical Park, 311 S. Chestnut
Friday and Saturday of the first full weekend in December
972-562-8790

Holiday Tour of Homes

Saturday and Sunday of the first full weekend in December
972-562-8790

For other events and schedules, please call the McKinney Convention & Visitors Bureau at metro 214-544-1407 or email at infro@visitmckinney.com

 

McKinney Memorial Public Library
101 E. Hunt
972-547-READ

Open: Monday through Thursday 10 a.m. - 8 p.m.
          Friday & Saturday 10 a.m. - 6 p.m.
          Sunday - Closed

The McKinney Memorial Public Library provides a current and diverse collection of books, videos, audiocassettes, magazines and newspapers.

The library offers a variety of programs for children and provides Internet access and personal computers for public use. The Library sponsors numerous classes that are open to the public:

  • Beginning computer,

  • English-as-a-Second language,

  • Adult literacy tutoring, and

  • Family literacy programs.

Library cards are issued free of charge to all residents. Proof of address is required.

Pets

The City of McKinney requires that all pets be vaccinated against rabies on a yearly basis and registered with the Society for the Prevention of Cruelty to Animals (SPCA).

The registration fee is $5 for neutered or spayed pets; and $10 for unaltered pets. Vaccination fees are paid to your veterinarian, who issues metal tags. Registration fees are paid to the SPCA, 506 Interchange Way, 972-562-7387. The SPCA will also issue metal tags. Vaccination and registration tags must be attached to your pets' collars at all times. For more information, please call 972-547-7441.

Directory of Telephone Numbers

Abandoned Vehicles (on street) 972-547-7600

Animals/Animal Control 972-547-7445

Athletic Line 972-547-7485

Building Permits 972-547-7450

Citizen's Fire Academy 972-547-7653

Citizen's Police Academy 972-547-7600

City Council Information 972-547-7505

City Manager's Office 972-547-7503

Community Center 972-542-0045

Community Development Block Grant 972-547-7519

Community Services Programs 972-547-7517

CPR/First Aid Training 972-547-7653

Custer Road Transfer Station 972-727-6341

Demographic/Economic Data 972-562-5430

Downed Trees 972-547-7350

Drainage Problems 972-547-7350

Easements 972-547-7420

Elections 972-547-7505

Fence Permits 972-547-7452

Finance 972-547-7530

Fire Administration 972-547-7650

Fire Code Inquiries 972-547-7650

Fire Extinguisher Training/Public Education 972-547-7653

Fire Investigations 972-547-7650

Fire Safety Inspections 972-547-7650

Fire System Information 972-547-7650

Garage Sale Permits 972-547-7449

High Weeds 972-547-7444

Historic Preservation 972-547-7416

HOME Program 972-547-7519

Housing Services 972-547-7519

Human Resources 972-547-7561

IESI (Trash service) 972-562-9844

Inspection Requests (Commercial) 972-547-7460

Inspection Requests (Fire) 972-547-7650

Inspection Requests (Residential) 972-547-7460

Jobline (24 hours) 972-547-7560

Junk Car Complaints (on private property) 972-547-7440

Junk Car Complaints (on street) 972-547-7600

Landfill 972-562-4941

Library 972-547-READ

Municipal Court 972-547-7676

Municipal Golf Course 972-542-4523

McKinney Municipal Airport  972-562-4214

Mouzon Fields Concession Stand 972-542-3440

Natatorium (McKinney High School) 972-569-6125

Neighborhood Services 972-547-7521

North Park Concession Stand 972-542-2255

North Park (Juanita Maxfield Pool) 972-542-9718

Oak Hollow Municipal Golf Course 972-542-4523

Old Settler's Park Rec Center 972-542-5014

Parks & Recreation Administration 972-547-7480

Park Maintenance 972-547-7330

Permits 972-547-7450

  • Burglar Alarm 972-547-7550

  • Certificate of Occupancy 972-547-7450

  • Electrical, Mechanical, & Plumbing 972-547-7450

  • Food Service 972-547-7441

Planning & Zoning 972-547-7400

Police (Non-emergency)/Information 972-547-7600

Property Development 972-547-7400

Purchasing 972-547-7580

Public Information 972-547-7508

Recycling Services 972-547-7385

Reservation of Athletic Fields 972-542-0045

Revenue Collections 972-547-7550

Sanitation Coordinator 972-547-7385

Sewers (maintenance) 972-547-7360

Street Lights, Repair, Signs 972-547-7350

Swimming Pool Rentals 972-547-9442

Towne Lake Concession Stand 972-542-4865

Traffic Lights (on U.S. 75) 972-542-2461

Traffic Lights (in McKinney) 972-547-7350

Trash Pick-Up (IESI) 972-562-9844

Utility Billing/ New Service Application 972-547-7550

Water Leaks & Water Quality 972-547-7360

Wilson Creek Soccer Concession Stand 972-542-9184

Wilson Creek Softball Concession Stand 972-548-1563

 

Utilities/Telephone

CoServ (electricity, gas & telephone) 800-274-4014

Grayson Collin Electric 800-967-5235

TXU (electricity & gas) 800-242-9113

TXU gas emergency 800-817-8090

Reliant (electricity) 866-222-7100

Southwestern Bell Telephone 800-464-7928

Water main leaks 972-547-7360

Water meter problems 972-547-7550

 

General Information

Automobiles -

  • Drivers License 972-542-6342

  • Registration 972-547-5001

Birth Certificates 972-548-4134

Boys & Girls Club of Collin Co. 972-542-2491

Building Inspection 972-547-7451

Building Permits 972-547-7450

Cable TV (AT&T Broadband) 972-727-5723 or 972-578-7573

Car tags 972-547-5001

C-CART (Transportation), Meals on Wheels 972-562-6996

Chamber of Commerce 972-542-0163

Chestnut Square Historical Park 972-562-8790

Child Protective Services 972-633-6600

Collin Co. Central Appraisal District 972-562-1404

Collin County Committee on Aging 972-562-6996

Collin County Community College 972-548-6800

Collin County Courthouse 972-548-4100

Collin County Youth Park 972-548-4793

Community Food Pantry 972-547-4404

Community Lifeline Center 972-542-0020

Convention & Visitors Bureau 888-649-8499

Crape Myrtle Trails of McKinney Foundation 972-516-4235

Crime Watch 972-547-7632

D.B.A. License 972-548-4134

Downtown McKinney Assoc.

Food Stamps 972-562-5832

Goodwill 972-542-3721

Heard National Science Museum & Wildlife Sanctuary 972-562-5566

Hospitals

  • North Central Medical Center 972-569-8000

  • Westpark Campus 972-562-6129

League of Women Voters 972-964-3335

Legal Services of N. Texas 972-542-9405

Marriage License 972-548-4134

McKinney Economic Dev. Corp. 972-562-5430

McKinney Community Dev. Corp. metro 214-544-0296

McKinney Convention/ Visitors Bureau metro 214-544-1407

McKinney Family YMCA 972-529-2559

McKinney Habitat for Humanity 972-542-2371

McKinney Housing Authority 972-542-5641

McKinney Housing Finance Corporation 972-562-6404

McKinney ISD Tax Office 972-569-6468

McKinney Municipal Airport 972-562-4214

McKinney School District metro 469-742-4000

Newspapers -

  • McKinney Courier-Gazette 972-542-2631

  • McKinney Messenger 972-424-9504

  • Power Pages News 214-544-2088

North Texas Job Corps 972-542-2623

Ordinance Information 972-547-7505

Passports 972-548-4381

Post Office 800-275-8777

Red Cross 972-542-5642

Samaritan Inn 972-542-5302

Salvation Army 972-542-6694

Senior Citizens Program 972-542-0046

Social Security 972-562-1055

SPCA Animal Shelter 972-562-7387

Taxes

  • Tax Office (auto) 972-547-5001

  • Tax Office (property) 972-547-5020

  • Tax (MISD school tax) 972-569-6468

Texas Department of Human Services 972-562-5832

Texas Workforce Commission 972-542-3381

Volunteer McKinney 972-542-0679

Voter Registration 800-687-8546

YMCA 972-529-2559

Youth Sport Associations

  • McKinney Boys Baseball Assoc. 972-738-9622

  • McKinney Girls Softball Assoc. 972-738-9030

  • McKinney Little League Baseball 972-738-9119

  • McKinney Soccer Assoc. 972-569-6808

 


 

 

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